We’re not going to claim it reaches the sophistication level necessary to call it a roundtable discussion (maybe a square-table?). But we are excited to share this conversation with a property management team with whom we work closely, Chamberlan and Heather, in Hattiesburg, MS, of SVN | Southgate Realty. We talk asset and management philosophies, owner partnerships, get into the “weeds” and the “nitty-grouty” of renovating a new property, and we hear some “explosive” stories. Excellent conversation and less of Matthias and me means a great new Get Invested.
Also available on Spotify, Apple, and YouTube
Key Takeaways (Reasons why SVN makes a great partner and other notes.)
Aligning values of quality and perspective.
a. “Full-service” approach means viewing a property as an asset, bringing a global perspective.
b. SVN thinks, acts, and manages in a way that benefits both owner and tenant.
Thinking long-term.
a. SVN focuses on the long-term sustainability of a property, its reputation, and its owners’ and managers’ reputation.
b. SVN has the vision to see and do what is necessary for long-hold profitability, not short-term gains.
Market and region expertise and institutional knowledge.
a. A sustained and successful focus on a region and market that has developed an intimate and nuanced understanding of the entire business of multi-family.
b. Smart approaches to personnel that ensure institutional knowledge and operational excellence are developed and maintained across properties, divisions, and turnover.
“Lessons” from the episode.
a. Don’t leave your bomb when you move out.
b. If you’re pretty sure you and your boss miscommunicated, politely try again.
c. All tile is not the same; one can’t just put any tile anywhere. It’s what separates us from the animals.
d. There, apparently, is such thing as too much creativity and efficiency.
e. Faucets are not noise machines.
Share this post